Before you submit your repair request, please review the terms below:

Diagnostics and Repair:

  • Our diagnostics and repair service have a 2-hour minimum charge, priced at $278.00 per hour.
  • If more hours or parts are needed to finish the repair, we'll inform you with the diagnostic results and a detailed plan.

Calibration Service:

  • Our calibration service costs $556.00.
  • With this service, you'll receive a certificate of NIST traceability, which will be returned with your meter.

Shipping Details:

Ship your system in a foam-fitted case to the address below: (Note: After submitting the form, an RMA number will be generated for you)

Advanced Geosciences, Inc.
{Your RMA Number}
2121 Geoscience Drive
Austin, Texas 78726

Warranty Services:

  • We provide a 12-month warranty on all newly manufactured products, commencing from the date of the sales order.
  • We extend warranty of a previous repair within 6 months of repair.
  • For warranty service, please forward your assigned RMA number and the previous invoice to

Repair Turnaround Time:

While turnaround times can vary based on volume, repairs are typically completed within 1-2 weeks.
By clicking "Agree," you confirm your acceptance of these terms and conditions.
All fields are required

Contact Information

Item you'd like to repair/calibrate

What kind of service do you need?

Shipping Address

Billing Address

Shipping Carrier

Please write "AGI Account" if you want to use our account number.